COO & CAO Peer Network
Co-Chairs - Marcia Kropf, Girls Incorporated and Jaclyn Libowitz, Girl Scouts of the USA
Assembly Staff - Karen Key, VP for Programs
About the Network
The COO & CAO Peer Network is a forum for National Assembly Chief Operating Officers and Chief Administrative Officers to network and share best practices as well as learn
about and discuss trends in the nonprofit human services sector and their impact on operations.
Most Recent Meeting:
July 26, 2011 Roundtable on New Media with Zack Brisson
Topics included:
- Organizational Strategy:
How do you manage your hyper-connected staff? Communicate within your
organization? Retain your top-performing digital natives?
- Brand: Transparency - how
much is good, and where do you draw the line? How do you build and lose trust in
the digital age? Are notions of customer service changing?
- Engagement: In a sea of
data and communications, what should you be listening to? Which feedback loops
matter? What's an appropriate role for your audience?
To see highlights of the Roundtable as captured by Graphic Recorder Jim Nuttle,
click here.
Other Recent Subjects explored via the COO & CAO Network:
- Talent Development - Investing in Talent in Challenging Times
- Marketing and Branding
- Sustainability
- Fundraising
- Diversifying Revenue Sources
- Helping Affiliates Tap Into Shrinking Public Dollars
- Operational Planning and Consolidation
- Volunteer Involvement
- Metrics /Measuring Impact
Next Meeting
First quarter 2012
Need More Information?
For more information about this group, please contact Karen Key.